An IronDome service
When systems fail, BOB gets you Back On Business.
Rapid IT support for companies that don't need — or aren't ready for — a full managed services contract.
The idea
Most IT problems are small.
A printer that won't connect. An access point that's been misconfigured since the office moved. A driver that needs reinstalling. None of these justify a monthly managed contract — but they still stop someone from working.
BOB Pass exists for exactly that: a simple, fixed-price way to get a technician on it without negotiating a new engagement every time.
- Two support visits each month — on site or remote
- Covers one minor IT incident per visit
- Up to 1.5 hours of technician time per visit
- No long-term contract
- Upgrades, improvements and complex technical work are quoted separately
Back On Business
Choosing
BOB Pass or Managed IT?
BOB Pass suits you if…
You have a handful of staff, things mostly work, and you want a known number to call when they don't. You're not looking to hand over the whole environment yet.
Managed IT suits you if…
Downtime costs you real money, you're growing, you have compliance obligations, or you'd rather problems were prevented than reported.
Not sure?
Start with a conversation. We'll tell you which one actually fits — including if the answer is neither.